Confused about Cal Water’s
rate increase in Marysville?

Get the details here so you can separate fact from fiction.

How much water do Marysville residents
use outdoors?

Amount of water used outdoors
each month by a typical Cal Water
single-family, residential customer

4,361gallons (5.83 Ccf)per month
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...that equals $8.49 per
month
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6,695 gallons

average amount of water used by a typical
residential customer outdoors in July

2,581 gallons

average amount of water used by a typical
residential customer outdoors in January

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For your money, you get:

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Low-Income Rate Assistance

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24-hour emergency service

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Advanced emergency notification system

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Water system design & planning

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Water quality treatment, sampling & testing

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engineer

Local employees to serve you

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monitor

Information technology support

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Conservation programs

The rate-setting process is very thorough
and heavily scrutinized...

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Main drivers of Marysville's rate case

If the CPUC deemed any expense unnecessary,
Cal Water would not be allowed to put in customers' rates.
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Cal Trans pipeline replacement

Funds for infrastructure projects, including the relocation of 5,000 feet if pipeline due to Caltrans road work. Cal Water sued to have Caltrans pay for the relocation and not burden Cal Water customers with the expense.

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Flat-rate to metered conversion

State law requires that all flat-rate services be converted to meters by 2025, and Cal Water is systematically installing meters to comply with the law while keeping the rate impact as low as possible each year.

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Reduced water sales

80% of Cal Water's costs are fixed, so per unit water costs must be increased to cover these costs when less water is used. When customers conserve water, however, variable costs such as power can be reduced. Even though per-unit costs must rise using less water still makes customer's bills lower that they would be if customers' bills lower than they would be if customers were using more water at a lower per-unit cost.

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In the meantime, Cal Water works hard
to keep costs as low as possible.

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Won lawsuit on MTBE contamination that allowed Cal Water to build two new treatment plants in Marysville to treat MTBE, iron, and manganese at no cost to customers...saving ratepayers more than $3.5 million.

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By making continual enhancements to our SCADA system, we can now operate the water system more efficiently, saving power and water production costs.

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Every employee works in teams to identify areas in the company where efficiency can be improved or costs lowered...and then make it happen.

Still have questions?

Contact us.
phone (530) 742-6911